What happens when you and your clients aren’t speaking the same language?
by Sandy Pfaff As communicators, we’re constantly surrounded by buzzwords and jargon that no one outside of our companies or communications teams may understand. So isn’t it fun when we all get to...
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In the age of technology, it’s not about age at all
by Aaron Heinrich Anyone out there want to take a guess at how many entries you’ll get if you google “multi-generational workforce?” Try over 450,000. Sure, that’s not the over 20 million you’ll get by...
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The Magic of Face-to-Face Conversation
by Roger D’Aprix A few days ago I had the exhilarating experience of meeting with four colleagues in a two-day, brainstorming session. The members of the group have known each other for years as...
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Corporate Democracy versus Corporate Hierarchy
by Roger D’Aprix A very interesting trend has emerged in internal communication circles over the last several years. It’s the formation of a group of professional communicators who are ardently...
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Who’s Managing Whom?
by Aaron Heinrich Imagine this workplace scenario. You work for a company run by a member of the Silent Generation – those born between 1925 and 1944. Let’s say he or she is in their late 60s or early...
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The Movement to Open Communication Cultures
by Roger D’Aprix In my last blog I suggested that we were unlikely to see the fulfillment of a vision of full corporate democracy imagined by a new generation of anti-authority Internet bloggers. Their...
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Different Generations Want the Same Thing?
by Aaron Heinrich I came upon an interesting post the other day on the CRM Learning blog titled The Myth of Generational Workforce in the Workplace. The blog post reviewed new research on the...
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A Simple Truth
by Roger D’Aprix As professionals we sometimes forget the simplest truth about communication. At its most basic level, it is really about human connections. I’m reminded of this fact as I anticipate...
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The future of work: a call to action for inspiring leaders
by Sandy Pfaff As pioneers of the virtual work environment, ROI has been a leader in what it takes to build a collaborative culture of consultants. In a similar way, Salesforce.com has been pioneering...
View ArticleBarbara podcasts from the IABC Conference
Hear from Barbara Fagan-Smith on what clients are looking for. Barbara shares her point-of-view in this brief podcast from a recent IABC conference in Chicago.
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